1. I have successfully purchased a product, but I want to add another product, what should I do?
Under normal circumstances, we will deliver the goods for you in accordance with your order. You can place an order again and contact our after-sales customer service to exempt you from the postage. We will refund the excess postage to your payment account.
I successfully purchased the product, but I want to refund, what should I do?
We will give you a full refund if your goods are not shipped. Please refer to our refund and return policy.
If you have successfully received the goods and want to refund the goods, you can contact our refund one-on-one customer service, fill out the return form online, and we will refund for you.
I haven't received the goods for a long time.
If you do not receive the goods within the specified shipping time, you can wait patiently. Please refer to the shipping policy for the shipping time. You can also contact our after-sales customer service, they will help you check the tracking number and arrange delivery.